FAQ

FAQ

FAQ

Here are some advice you may need while using our products. If you can’t find your answer here, please feel free to contact us directly.

Q: What aspects of the product can be used for education?

A: Educational publicity, educational guidance, educational classes, and after-class review.

Q: What are the advantages of applying the product to classroom education?

A: Combining classroom courses with product technology can enhance the fun and interaction of the entire learning process, allowing students to learn knowledge and apply it, making learning more intuitive and objective, increasing classroom interest, and greatly improving students' enthusiasm for learning.

Q: How is the product integrated with educational classes, what is the effectiveness of its use, and what is the customer feedback?

A: It only takes a few simple steps to connect our products to the computer and the positioning is completed. After the product is used in the classroom, it can perfectly release the vitality of the classroom and improve the efficiency of the entire class. Many customers gave high praise after using our products and have the idea of ​​buying again, so we also have many old customers.

Q: What is the minimum order quantity? What qualifications do you have for product production?

A: Any quantity is acceptable, but the price is based on the quantity you order, the larger the quantity, the lower the price. In addition to China domestic certificates, we have also obtained international FCC, CE, RoHS certifications.

Q: Are you a manufacturer or a trading company?

A: Yes, we are a manufacturer specializing in portable interactive whiteboard for more than 10 years in Dongguan city, China, but at the same time we also have our own trading company.

Q: How long is your product warranty?

A: We provide 3 years warranty for interactive sensor, 1 year warranty for finger touch laser transmitter, 1 year warranty for lR pen, and update software for free.

Q: Can you provide OEM&ODM service?

A: Yes, we can provide OEM and ODM services in both software and packaging, print your company's LOG0 on the product, etc.

Q: What is the product quality?

A: All of our products have passed the certifications of ISO9001 system and CE/FC/RoHS. All of our products are strictly tested by Qcinspection in production after production and before delivery.

Q: How many types of games are there, what are the types, and how to install them?

A: We have dozens of different games, such as pitching games, shooting games, football games, etc., and the variety is constantly increasing.

Q: Can the game be used standalone?

A: The game needs to be used with our interactive products to get the best experience, so you can purchase our interactive products for use in conjunction with it.

Q: What are the playable scenarios in the game?

A: The game can be used at home, in casinos, at parties, in schools, etc. It can help you exercise, experience the entertainment of the game, and create a learning environment.

IR Camera Teaching Tools Software interactive wall electronic smart whiteboard Interactive Entertainment Equipment finger touch interactive whiteboard

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OwayBoard / Hunan Top Smart Tech Co., Ltd. / Oway Smart Limited / Oway Group Limited